Platform capabilities
Functional labels for what the platform does — not product brands to choose between.
Guided Intake
LIVECustomers answer questions, upload files, and get quotes without back-and-forth emails. Complete orders arrive ready to work.
CodChat capability
Customer & Order Workspace
LIVEOne place to see customers, orders, and history. Staff can find what they need without digging through emails and spreadsheets.
CodCRM capability
Order Timeline
PRODUCT DIRECTIONSee every order's journey from intake to delivery. Know what's in design, in production, waiting for approval, and ready to ship.
VERIFY: Timeline feature scope and availability
Exception Detection & Recovery
PRODUCT DIRECTIONGet alerts when orders stall, deadlines approach, or something needs attention. When problems happen, the system helps you fix them.
Integrations & Adapters
PRODUCT DIRECTIONConnect to the systems you already use. When something updates in one place, everyone sees it. Start read-only, expand from there.
VERIFY: Integration availability varies by system
One system. Multiple entry points.
Whether you start with a storefront to sell online, order flow to track production, or custom extensions to connect your systems — it all runs on the same platform.
Add capabilities as you need them. Remove what you don't. The platform grows with your shop.
Entry points
Already using CodChat or CodCRM?
Those capabilities are part of this platform. Your data and settings are all here.