Commerce and order operations for custom-order businesses
Sell online. Keep orders moving. From first click to finished order.
Who we serve
We work with businesses where every (or most) orders are customized for the customer — quotes, specs, approvals, and fulfillment that don't fit a fixed SKU cart.
Examples include kitchens and home, pharmacy and specialty fulfillment, custom fabrication, print and sign, promo and apparel, and similar made-to-order operations.
The problem
Custom-order businesses have a gap between how they sell and how they make.
The website is a brochure. Orders arrive through email, phone, and walk-ins. By the time a job reaches the shop floor, the details are scattered across inboxes, spreadsheets, and sticky notes.
Order information breaks between website and shop floor. Everyone's busy. Things slip through.
Enterprise MIS and ERP systems exist, but they're expensive and built for larger operations. Generic e-commerce doesn't handle the complexity of custom work. Most shops cobble together what they can.
What we build
Three layers that connect your customer to your shop floor:
Digital Storefront
Make custom work easier to buy. Customers configure products, upload files, and request quotes — structured data from the start, not email threads.
Order Flow
See what's stuck before it becomes late. Track jobs from quote to delivery. Know which orders need attention without checking five different places.
Custom Extensions
Build the missing piece. When off-the-shelf doesn't fit, we build integrations and tools specific to how your shop works.
CodCRM and Cod Chat sit on top — customer communication and lead capture that feed directly into your order flow. No duplicate entry. No lost inquiries.
Where we are
We're in active development with early customers:
GWG and Proof — custom-order shops (print/sign) in UAT, validating our storefront and order flow.
Voltvera — EV charging installation company using our custom extensions for job tracking.
Honest status:We're measuring outcomes as these deployments mature. We don't have published ROI numbers yet — when we do, they'll be based on real data from these customers.
Show us your order flow
Map one order in 30 minutes. We start by understanding how work moves through your operation — no pitch deck, just a conversation about where orders get stuck.
Canadian company · Designed in Vancouver